- Gather supporting
documents, such as sales receipts, contracts,
and work orders from the purchase. Also, print out
e-mails, photographs, reciepts or logs of any contact
you've had with the tow service about the purchase.
- Contact the seller,
preferably in writing. You may be able to solve the
problem by contacting the tow service supervisor or
- Contact third parties,
if the tow service fails to fix your problem. File
a complaint with the Arkansas Board of Towing and
Recovery. We are the state regulatory agency and licensing
board that has jurisdiction over tow services in the state
of Arkansas. Notify the Better
Business Bureau (BBB) in your area about your problem.
The BBB tries to resolve your complaints against
- Seek legal help.
If none of these options work, you may seek to resolve
your problem through the legal system.
Your complaint matters to us, to
file a complaint against a tow service company with the
Arkansas Tow and Recovery Board:
Send the signed
and completed below form via mail or fax, with all the details
of the complaint and any copies of supporting information (ex.
copy of letters, bills, impound ticket, photographs, witness
statements, etc.) to:
Arkansas Towing & Recovery Board
7418 North Hills Blvd
North Little Rock,
Phone #: (501) 682-3801
Fax #: (501) 682-3589
Click link below to fill out and print the complaint form.
To fill form online you will need a
PDF reader such as